Reengineering the Corporation: Manifesto for Business Revolution, A

Передня обкладинка
Zondervan, 13 жовт. 2009 р. - 272 стор.

The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance.

Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.

 

Зміст

Authors Note
1
The Crisis That Will Not Go Away
9
The Path to Change
34
Rethinking Business Processes
53
The New World of Work
69
The Enabling Role of Information Technology
87
Who Will Reengineer?
106
The Hunt for Reengineering Opportunites
122
Embarking on Reengineering
153
Duke Power
165
IBM
185
Deere
202
Succeeding at Reengineering
221
Epilogue
235
Frequently Asked Questions FAQs
237
Index
247

The Experience of Process Redesign
139

Інші видання - Показати все

Загальні терміни та фрази

Посилання на книгу

Про автора (2009)

Dr. Michael Hammer is the leading exponent of the concept of reengineering. He was named by BusinessWeek as one of the four preeminent management gurus of the 1990s and by Time as one of America's 25 Most Influential Individuals. He lives in Massachusetts.

James Champy is chairman of Perot Systems consulting practice. He is a leading authority on organizational change and development and business strategy. He lives in Massachusetts.

Бібліографічна інформація