Business Analysis Techniques: 72 Essential Tools for Success
Business analysts are generally charged with the investigation of ideas and problems. Their role is to formulate options for a way forward and produce business cases setting out conclusions and recommendations. The development of business analysis as a professional discipline has extended the role of the business analyst who now needs the widest possible array of tools. This book provides 72 possible techniques and applies them within a framework of stages such as "Investigate Situation", "Define Requirements" and "Manage Change".
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acceptance achieve actions activities actors additional analysis approach areas asked aspects benefits business analysis business process carried complete consider costs create culture decision defined definition delivered described Description detailed diagram discussed document effective elements ensure entity event examination example existing Figure ideas identify impact implementation important improvement individual initial interest interview involved issues matrix means measures objectives Once operation options organisation participants particular performance planning possible present priorities problems proposed prototyping questions reasons record relationship requirements response result risk role rules scenarios shown shows situation solution sometimes specific staff stage stakeholders strategy structure Table task technique things timebox types understanding users usually various workshop